Terms of Service
Welcome to Fern Press. By using this website or making a purchase, you agree to the following terms and policies. Please review them carefully.
1. General
This website is operated to offer a single publication authored by Dr. Jim Doti. By accessing or purchasing from this site, you agree to comply with these Terms of Service and applicable laws.
2. Orders & Payment
Orders are processed securely, and all prices are listed in U.S. dollars. Product information, availability, and pricing may be updated at any time.
For orders of more than two copies, please use the form on the Contact page so we can assist you directly.
3. Shipping & Handling
We currently ship only to the 48 contiguous United States, via the US Post Office.
Orders are shipped as quickly as possible; however, please allow up to 14 business days for delivery.
Shipping costs are calculated and displayed at checkout.
Once an order has shipped, delivery timelines are the responsibility of the carrier.
4. Returns & Refunds
At this time, all sales are final. If you believe there is an issue with your order, please contact us through the Contact page and we will be happy to assist.
5. Privacy Policy
Information We Collect
When you place an order, we may collect some or all of the information listed below in order to fulfill your purchase:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by our payment provider)
Optional information, such as a dedication message
We share this information with Squarespace, our website and store hosting provider, solely so they can provide their services.
During checkout, your address may auto-complete using the Google Places API to improve the experience.
How We Use Your Information
Your information is used only to:
Process and ship your order
Communicate with you about your purchase
Provide customer support
Emails About Your Purchase
You may receive emails related to your order or account activity, such as:
Order confirmation
Shipping updates
Password resets
Account creation notices
These transactional emails are necessary for completing your order and cannot be unsubscribed from.
Squarespace sends these messages on our behalf.
We do not sell or share personal information with outside parties beyond what is necessary to operate this website and fulfill your purchase.
6. Use of Website
All content on this site—including text, images, and design—is proprietary or used with permission. It may not be reproduced without prior consent. You agree not to misuse, interfere with, or disrupt the website.
7. Limitation of Liability
We strive to ensure a smooth and secure experience, but Fern Press cannot guarantee uninterrupted or error-free operation of the site. While we do our best to provide accurate information and reliable service, Fern Press is not liable for:
Technical issues, outages, or interruptions
Shipping or carrier delays
Errors in pricing, availability, or product details
By using this site, you acknowledge these limitations and agree that Fern Press is not responsible for any damages arising from such issues.
8. Changes to These Terms
We may update these Terms of Service from time to time, and any changes will be posted on this page.
9. Contact
For questions about your order, privacy, or these terms, please contact us through the Contact page.